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Server Details

Last updated: March 2026

The Server Details page gives you full visibility into the health and performance of your dedicated VPS. This is where you monitor resource usage, review server information, take action if something looks wrong, and download diagnostic information when needed.

Server Details Page

CPU Gauge

Percentage circle with current usage

RAM Gauge

Percentage circle with current usage

Disk Gauge

Percentage circle with storage used

Bandwidth

Usage counter for current period

Server Information Panel

IP address, tier name, region (Denmark), uptime counter, server status

Reboot Button

Full server reboot

Start / Stop

Server power controls

Download Diagnostics

Generate and download diagnostic bundle

Server metrics dashboard

The top of the Server Details page displays four real-time metrics, each shown as a percentage gauge or value:

Understanding the metric gauges

  • CPU usage: The percentage of available CPU capacity currently in use. Your plan determines how many vCPU cores you have (2 for Starter, 4 for Hobbyist, 8 for Pro). A healthy server typically shows CPU below 60%. Sustained usage above 80% may indicate you need to upgrade your plan or investigate a resource-heavy process.
  • RAM usage: The percentage of total memory consumed. This includes the operating system, OpenClaw agent, and any background processes. RAM below 70% is healthy. If RAM stays above 85% consistently, your agent may be handling more concurrent conversations than the plan supports. Consider upgrading.
  • Disk usage: The percentage of your NVMe SSD storage currently occupied. This covers the OS, OpenClaw installation, conversation logs, and agent memory files. Disk below 80% is healthy. Disk usage grows slowly over time as conversation logs accumulate. If it approaches 90%, contact support for a cleanup or plan upgrade.
  • Bandwidth: The amount of network traffic your server has used during the current billing period. Each plan includes a generous bandwidth allocation. Under normal usage, you will not approach the limit.

Tip

Check your metrics once a week to establish a baseline for your workload. This makes it much easier to notice when something is off. For detailed guidance on interpreting metrics, see Understanding Metrics.

Server information panel

Below the metric gauges, a server information panel displays key details about your VPS:

  • IP address: Your server's public IP, displayed in monospace font. You can use this to verify connectivity or reference it when configuring external services.
  • Tier: The plan your server is on (Starter, Hobbyist, or Pro), with the corresponding hardware specs.
  • Region: The datacenter location where your server is hosted. All OneClickClaw servers are currently deployed in Denmark for optimal European latency.
  • Uptime: How long the server has been running since its last restart, displayed as days, hours, and minutes. An unexpectedly low uptime value (such as a few minutes when you did not restart) could indicate a crash or automatic recovery event.

Server actions

The Server Details page provides direct power controls for your VPS:

  • Reboot: Performs a full reboot of the VPS. This is a last-resort action when the server is unresponsive or behaving erratically. The agent is temporarily offline during the reboot (typically 1 to 2 minutes).
  • Start: Powers on the server if it is currently stopped. The agent begins listening on all connected channels once the boot process completes.
  • Stop: Gracefully shuts down the server. The agent goes offline and stops responding to all messages. Use this if you need to pause the server temporarily.

Warning

Rebooting your server briefly disconnects your agent. Messages sent during the reboot may be delayed. Connected users need to send a new message to resume chatting once the agent comes back online.

Diagnostic bundle

If you experience an issue that is not obvious from the metrics, you can download a diagnostic bundle. This is a compressed file that includes system logs, agent configuration (with sensitive values redacted), resource usage history, and health check results. Support may ask you to share this bundle when investigating a problem.

To download a diagnostic bundle, click the "Download Diagnostics" button in the server actions section. The file is generated on demand and typically takes a few seconds to prepare. For more details, see the Diagnostic Bundle article.

Note

Diagnostic bundles do not contain conversation content or your API key. They are safe to share with support. The bundle includes only operational data needed for troubleshooting.

When to contact support vs. self-fix

Some issues you can resolve on your own:

  • Agent not responding: Try restarting the agent from the Agent Control Panel first.
  • High CPU or RAM: Check if traffic has spiked. If usage stays high, consider upgrading your plan.
  • Channel disconnected: Re-enter the bot token in the Agent Control Panel. Tokens can expire or be revoked by the platform.

Contact support if:

  • The server shows a red status and restarting does not help.
  • Metrics show abnormal values that do not correlate with your usage (possible infrastructure issue).
  • You see errors in the logs that reference internal system components rather than your configuration.
  • Disk usage is unexpectedly full and you cannot identify the cause.

Tip

When contacting support, include the diagnostic bundle and a brief description of what you observed. This helps our team resolve your issue faster. You can also check Frequently Asked Questions for common solutions.